Lumioli - Feedback Collector

Listen, Learn, Improve

Get actionable insights with Lumioli’s Feedback Collector. It asks smart questions at the right time and turns customer opinions into better business decisions.

Benefits

How It Works

The bot engages your customers through web, email, or SMS with customized questions. It analyzes responses using sentiment detection and presents a dashboard with key insights for your team to act on.

FAQs

What type of questions can it ask?

You can set open-ended, multiple choice, rating scales, and more.

Will I be notified of negative feedback?

Yes, critical responses are flagged and can trigger alerts or follow-up actions.

Can I track response trends over time?

Absolutely. You’ll get historical data, charts, and export options.

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